Frequently Asked Questions

Session Questions:

  • Your sash colour depends on your department:

    Engineering - red

    Environment - orange

    Software engineering - silver

    Kinesiology - blue

    Health - blue

    Rec and leisure - green

    Public Health - dark teal

    Science - blue

  • You are welcome to come to your grad session with either a collared dress shirt and tie that complements your sash colour, or a scoop neck, v-neck or semi-formal collared shirt.

    A casual top can be brought and worn for the professional headshots at the end of the session.

  • Glasses may be worn during your grad session. If you choose to leave them on, your photographer will make any necessary adjustments to the lighting, and will give you posing instructions to eliminate glare as much as possible.

  • Your sitting fee of $50 includes your 10-15 minute grad photo session, your online gallery of low resolution / watermarked proof images and a high resolution digital class composite.

  • Your online gallery of proof images will be sent to you via an email link within 4 weeks of your grad photo session.

Ordering Questions:

  • Yes! Your grad photos are kept on file indefinitely, and you can order as many times as you like.

  • We're more than happy to send you another link to your online gallery of proof images. All we require is your student name, department, and graduation year. Feel free to email us: help@newschoolphotography.com

  • Photo editing involves blemish removal, teeth whitening, and removal of flyaway hairs, along with overall image adjustments and levelling.

  • Due to the changing marketplace and growing needs of our customers, we no longer offer print services.

    Once you’ve finished choosing / purchasing your digital images from us, you will have the flexibility to print to any size or quantity from a wide range of online options.

  • If you have a question that hasn't been answered on this page, please feel free to email our help desk at help@newschoolphotography.com.